Kiwibird
Well-known member
- Jul 12, 2012
- 9,539
- 111
- Parrots
- 1 BFA- Kiwi. Hatch circa 98', forever home with us Dec. 08'
I've been sparse on the forum this past week because I've been incredibly busy, but I just had to share this with you guys
So today I got to thinking an item I ordered a while ago hadn't shown up yet and called the company to figure out what was going on. They never received the order according to them, but according to paypal they transferred my money to them. After spending an HOUR AND A HALF getting the runaround between them and paypal, I was NOT HAPPY. Now, I usually do not loose my temper or raise my voice with customer support because they're trying to help and whatever is happening isn't their fault...HOWEVER, I was SO livid at everyone I spoke to having their heads where the sun doesn't shine today, I wet from nicely inquiring to demanding to know where my money was And the whole time Kiwi was just kind of sitting on my leg or hanging out on the desk behaving like a good boy (when I first called I didn't expect to need to spend that much time for a fairly straightforward question of where my order was).
Towards the end of this mess, as my voice became more and more upset, Kiwi starts nodding his head and raising his "voice" too- "honk" "honk"!HONK! until I could no longer focus on being mad because I was desperately trying not to bust out laughing. Apparently, he did NOT appreciate customer service giving his mommy the runaround either! He was very upset at them too and agreed they needed to find my money (or he may have gone and given them all a good chomping:54! He was even nodding his head when I asked if he wanted to bite them whilst I was on hold for the umpteenth time
So today I got to thinking an item I ordered a while ago hadn't shown up yet and called the company to figure out what was going on. They never received the order according to them, but according to paypal they transferred my money to them. After spending an HOUR AND A HALF getting the runaround between them and paypal, I was NOT HAPPY. Now, I usually do not loose my temper or raise my voice with customer support because they're trying to help and whatever is happening isn't their fault...HOWEVER, I was SO livid at everyone I spoke to having their heads where the sun doesn't shine today, I wet from nicely inquiring to demanding to know where my money was
And the whole time Kiwi was just kind of sitting on my leg or hanging out on the desk behaving like a good boy (when I first called I didn't expect to need to spend that much time for a fairly straightforward question of where my order was). Towards the end of this mess, as my voice became more and more upset, Kiwi starts nodding his head and raising his "voice" too- "honk" "honk"!HONK! until I could no longer focus on being mad because I was desperately trying not to bust out laughing. Apparently, he did NOT appreciate customer service giving his mommy the runaround either! He was very upset at them too and agreed they needed to find my money (or he may have gone and given them all a good chomping:54
! He was even nodding his head when I asked if he wanted to bite them whilst I was on hold for the umpteenth time
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