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Old 09-27-2013, 08:17 PM
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Help needed before i go insane

In desperation I have been searching forums for some advise and help. I don't have any birds but the house across the road has 2 x pink and grey galahs in what I consider a small cage. They never play with them or interract or even talk to them from what I can see. I cant see any toys in their cage just a couple of perches for them. The cage is approx 2 metres high x 1.5 wide x about 1 metre deep.

A few weeks ago these birds started SCREAMING from 5:30am until I go to work at 8:30am and then they start when I get home at around 4-5pm until the sun goes down approx 6pm. They don't stop screaming the whole time.

The last week the screaming is getting louder and louder and invades every square inch of my house as the owners went away and just left the birds in the front yard.

I am going insane and have tried several options including moving to our spare bedroom and even now have prescription medication from the doctor to try and help me relax. All windows and internal doors are closed and we even tried running the noise air conditioner to try and drown out some of the noise. The only time I cant hear them is when the TV is turned up very loud or I am in the shower. Every time they screech I get heart palpitations, sweaty, cant concentrate and have dry reaching and sometimes even vomitting. I cant even use my back deck and my new outdoor setting because the screaminig washing over our whole house which is slightly lower than their McMansion property. I know its not the birds problem but the owner is a policeman and has managed in intimidate the rest of the neighbours to say that they dont have a problem with the birds.

I have put letters in his letterbox and made an official complaint to the Brisbane City Council but all they did was send a letter and when I complained again on Monday they said can take up to 28 days to send somebody out to investigate. I have been videoing every morning using our gopro which doesnt have great audio but gives the general idea of how long the birds scream for until the battery runs out or the card is full (usually an hour).

These poor birds are in a small cage in direct sunlight all day and only a few days ago a very small silver tarp was placed on the roof of their cage as a storm was predicted. I feel sorry for the birds but wish the owners would take responsibility for the birds and rehome them. The owners moved into Brisbane from out west earlier this year and I have heard rumours that the birds were not purchased from a proper breeder and they had just found them in the wild which is supposed to be illegal to keep birds in this way.

If there is anybody out there, especially in Brisbane that can help my sanity and give me my old life back where I dont feel sick and tense all the time it would be appreciated, especially as I am in danger of loosing my job due to lack of ability to concentrate. I used to be one of the top consultants in my field and this month my life is disintegrating.
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Old 09-27-2013, 08:26 PM
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Re: Help needed before i go insane

Do You Have Animal control? They should be able to help especially if there is neglect in their care
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Old 09-27-2013, 08:37 PM
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Re: Help needed before i go insane

Could you call the RSPCA, if those birds are left in the direct sunlight all day long, then i would be screaming too..

It has been incredible hot the past few days, i live just outside of brisbane, and we are getting 36 degree heat..

And my poor bird was panting and soooo upset with the heat, IN THE SHADE! So i put the air con on and he was incredibly happy!

So if the birds are left in sunlight in that horrible intense heat, then i would imagine they are very very hot :/

And if they have no foraging trees, or toys, just stuck in a tiny cage, then the poor things would be bored out of their mind, so screaming is the only thing to do!

Oh and i wouldnt even bother with the council, they do absolutely nothing about animals and complaints!
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Old 09-27-2013, 08:37 PM
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Re: Help needed before i go insane

Maybe try going to the neighbors and come up with the money to buy them. Before you do, find a rescue who is willing to take them if you can get them. Offer the owners what the birds would be worth if they were nice, tame, healthy birds. Do it politely, take neighbors with you. If they say no, keep complaining. Get neighbors to help, surely they hate it too! And that kind of complaint is most likely confidential, but even if not, enough people doing it enough times would get so irritating to whoever is getting the complaints that they might eventually go do something about it just to make you go away. Do it even if you are the only one. Do you have any kind of animal cruelty laws or prevention? Contact them. Contact PETA, contact EVERYONE. Be polite, but be insistent. Channel that anxiety and stress into getting this taken care of - it is killing you! If things go too far, and we hope they don't, you might need to sue. I am so sorry you have to live with this, and sorry for the birds, too. How horrible of a life! Not that cockatoos have EVER been known for being quiet, but that sounds excessive and as a bird lover I believe that we have a responsibility not to make bird haters out of our poor neighbors.
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Old 09-27-2013, 11:49 PM
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Re: Help needed before i go insane

Thanks for the support. I have made complaints to the Brisbane City Council in early September and it took 2 weeks to issue a letter to advise the owners there was a problem. I made the official complaint a few days after I put a letter in the owners letterbox explaining the problem but they ignored my request to cover the birds until a reasonable time of the morning. I have run the council again this week on Monday and they said they have escalated the concern and will send somebody out but can take up to 28 days as they have other cases to take care of. Have also alerted RSPCA and they send a normal return email to say that they will investigate but who knows how long that will take. According to the owners mother and brother who I have seen this week and asked nicely the owners are "going through bleak times" and the birds are not a priority at the moment. They did advise the owners will be back from holidays today but I have approached them twice about their barking dogs earlier in the year and offering training advice and help but once again they said that its just life that dogs bark. At least the barking stopped but these birds are 10 times worse than the dogs. I have also sent a letter to the Police Dept as the owner is a member of the police force and his idea of community relationships needs some work. I guess my next step would be one of the current affair type programs. According to the owners brother "they have approached all the other neighbours and nobody else has a problem and I am a nutcase that everybody hates". Pretty rich as I have lived there for 15 years and have had a great relationship with our past neighbours including next door and across the road until they moved out and these idiots moved in from out west.
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Old 09-27-2013, 11:52 PM
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Re: Help needed before i go insane

I deleted my post because you answered all my questions in your last post above mine. Sorry

Last edited by SoCalWendy; 09-27-2013 at 11:55 PM.
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Old 09-28-2013, 12:05 AM
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Re: Help needed before i go insane

I have sent an email to the police since he is a member of the police force. I have spoken to him about his barking dogs early this year and he was quite abusive and dismissive and said the problems are "all about me". When he challenges the other neighbours they told him they dont have a problem as probably too scared to stand up to him. He is friends with my immediate next door neighbour who is in the army and equally as arrogant because he too has barking dogs and the other neighbours have said they are scared of both of them because the threat of them having guns in the house and the safety of their own pets and family.

This is a similar cage to the one that the two galahs are confined to for 24hrs a day outside with only a very small cover over the top added this week but the sun beats on their cage all day.

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Old 09-28-2013, 12:24 AM
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Re: Help needed before i go insane

I'm very surprised the council hasn't done anything. If this were my council and you were complaining about my birds, I'd be out on my ear by now! We have *zero* noise tolerance and you'd better not be making any between 7pm and 7am or you'll be charged with public nuisance.

Things I can think of:
Go to your local ombudsman and find out what your options are.
Engage a solicitor to send a 'cease and desist' letter and sue if need be.
Enquire at your local uni to see if someone can come out and measure the sound level (physics department comes to mind).
Get the RSPCA on side. Diarise everything you see happening to the birds (eg. feeding/watering times, lack of safety, lack of stimulation, lack of protection against the elements. Note down daily temperatures and rainfall in your area so you can prove the birds are subjected to all this. Get the RSPCA to go to bat for you.
Ask at your local member of Parliament's office to see if there's anything they can do for you (regarding failure of council to act).

Come to think of it, do you have a copy of your council's by-laws regarding domestic noise? It could be there are no hard-and-fast regulations (I doubt it, but you never know). Whatever your local regulations are, you have a right to have them upheld. Current affairs shows (starting with your local one) might be the way to go?

Please let us know how you get on!
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Old 09-28-2013, 12:46 AM
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Re: Help needed before i go insane

Going by your city counsel bylaws which you can view here ---> Animal noise - Brisbane City Council


Permitted animal noise levels.
Time Day Noise limit
7am to 10pm

Every day

No more than six minutes animal noise in any hour

10pm to 7am

Every day

No more than three minutes animal noise in any half-hour
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Old 09-28-2013, 12:54 AM
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Re: Help needed before i go insane

Since you have already had a talk with your neighbors about the concern, now it is time to let your city council to do their job. Document everything!!!!! Take pictures, if both of you have cell phones, call the other cell phone from one and record in the voice mail in the other. They have a time stamp on them, from 10pm-7am it's no more then 3 minutes so from 5 am if you can record something that exceeds 10min period you've done your job. I'm not sure how long voice mail lets you record, even making it from your cell phone with recording, there's a time stamp when it is being made as well. Record daily and get the person your working with at the counsel their email address and flood their email with daily messages of their noise with attachment recording. Let them hear what you have to endure every single day.
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