Parrot Forum Header Left  
Go Back   Parrot Forum - Parrot Owner's Community > Community > Cages

Cages Cage related topics

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 08-04-2017, 08:50 PM
WakaWaka's Avatar
Member
Parrots:
Arika - B&G
Join Date: Jun 2017
Location: Baltimore Maryland
Thanks: 80
Thanked 84 Times in 44 Posts
WakaWaka is on a distinguished road
New SS cage with sharp edges

Sponsored Links
We purchased our cage about a month ago and it will still be about another 2 - 3 weeks before our baby is ready to come home.
Please understand, this posit is not to bash the manufacturer, but to make others aware to check everything on any new cage, toy, perch, bell, etc to ensure is is safe for our babies. Had we used this cage "as is" our baby may have been injured with a, cut foot, leg, or worse.

Un-boxing the day it arrived we noticed very sharp edges on almost every round bar where they were welded to the square frame and we were fortunate we did not cut ourselves bringing it into the house. I called the manufacturer the next day and let them know about the sharp edges and my concern for any animal that would have it as a home. They were surprised and told me to send them pics.

Well we have been busy lately and just got around to photographing the sharp metal and beginning the lengthy task of de-burring everything to make it a bird safe home. I don't see any sense in trying to send it back and possibly wind up with some other problem. The rest of the workmanship seems OK. Besides, since I have the tools and knowledge, it is the only way I will feel safe putting our baby in this cage.

So I set to work with a Dremel, abrasive disk and Nyalox abrasive brush to put a nice smooth finish on every possible edge that looked dangerous.

When they made the cage, the round bars are sheared off to length, leaving a very sharp edge. Well they just welded that sharp edge to the square tube, gave it a quick clean and sent it out the door. Had they spent a few extra seconds to take that sharp edge off the ends of the round bars, this would have been a much better product. Its a good thing this is a stainless cage and I don't have to worry about taking the paint off to remove the sharp edges. I would have returned it if that was the case.

Well, it took about 2 hours last night and another 2 hours tonight to de-bur every round bar edge on the sides, front and back walls. The food bowl locks were even sharp. l still have to do the bottom grate and the most difficult will be the top. So I'm looking at about another several hours before this is completely safe for our little girl. What we won't do for our little ones

I did send the pics to the manufacturer this evening and I truly do not expect any reply back soon. I do not want to publish the manufacturers name in case they are one of the sponsors for this site. If a Moderator wishes to PM and ask, I will be happy to provide that information and with their permission list it here.

If and when I hear from the manufacturer, I'll post their reply up here.










Thanks
Kelly and Karl
Reply With Quote
The Following 2 Users Say Thank You to WakaWaka For This Useful Post:
Anansi  (08-20-2017), Scott  (08-20-2017)
  #2 (permalink)  
Old 08-04-2017, 09:06 PM
Kiwibird's Avatar
Senior Member
Parrots:
1 BFA- Kiwi. Hatch circa 98', forever home with us Dec. 08'
Join Date: Jul 2012
Thanks: 7,070
Thanked 11,307 Times in 4,793 Posts
Kiwibird is on a distinguished road
Re: New SS cage with sharp edges

I'd just take a metal file to it. Kiwi inherited a stainless cage for the patio and it had a few welds break during shipping (this was a 40-something year old, one piece cage). I used a metal file to take down the sharp points at the broken welds before repair. Don't just file back and forth, file in a rounded motion to actually smooth those rough edges out!
Reply With Quote
The Following 2 Users Say Thank You to Kiwibird For This Useful Post:
Anansi  (08-20-2017), Scott  (08-20-2017)
  #3 (permalink)  
Old 08-04-2017, 09:23 PM
Supporting Member
Parrots:
DYH Amazon
Join Date: Jul 2015
Location: Western, Michigan
Thanks: 5,083
Thanked 5,099 Times in 2,764 Posts
SailBoat is on a distinguished road
Re: New SS cage with sharp edges

That is very sad, but also amazing from the manufacturers' side. It's like the Quality Control process left the the facility for several days.

I am aware of the limited number of Stainless Steel cage builders' and most of the large Steel Cage (powder coated cage) manufacturers' and all of them work to not allow sharp edges on their cages. I am not defending the industry, only responding to what I have seen from the vast majority of this industry over last 45 years.

It is possible that you got a fixture test cage, the first couple of cages of a production run. Those cages are normally set aside for inspection prior to release (approving) the fixtures. One of the things that lead me to believe this is that the welds had not been polished.

I hope that you hear from the Manufacturer!

Thank-you, for the heads-up!
Reply With Quote
The Following 3 Users Say Thank You to SailBoat For This Useful Post:
Anansi  (08-20-2017), Scott  (08-20-2017), WakaWaka (08-05-2017)
  #4 (permalink)  
Old 08-05-2017, 06:07 AM
plumsmum2005's Avatar
Supporting Member
Parrots:
Rose Breasted Cockatoo
Join Date: Nov 2015
Location: England, UK
Thanks: 2,534
Thanked 5,010 Times in 2,895 Posts
plumsmum2005 will become famous soon enough
Re: New SS cage with sharp edges

Don't forget to give it a good wash down before use.
__________________

Reply With Quote
The Following 3 Users Say Thank You to plumsmum2005 For This Useful Post:
Anansi  (08-20-2017), Scott  (08-20-2017), WakaWaka (08-05-2017)
  #5 (permalink)  
Old 08-05-2017, 08:56 AM
WakaWaka's Avatar
Member
Parrots:
Arika - B&G
Join Date: Jun 2017
Location: Baltimore Maryland
Thanks: 80
Thanked 84 Times in 44 Posts
WakaWaka is on a distinguished road
Re: New SS cage with sharp edges

Quote: Originally Posted by Kiwibird View Post
I'd just take a metal file to it. Kiwi inherited a stainless cage for the patio and it had a few welds break during shipping (this was a 40-something year old, one piece cage). I used a metal file to take down the sharp points at the broken welds before repair. Don't just file back and forth, file in a rounded motion to actually smooth those rough edges out!
Thank you for your feedback but this cage is 4 foot wide, 3 feet deep, and almost 7 feet tall. I thought about a knife edge file to get in the area between the bar and square tube, but after taking count of how many ends needed filing, I voted for the Dremel. Besides, that stainless is pretty tough even for some of the best files.

The cage has 345 bars and two ends on each bar, that is 690 sharp ends, plus the areas around the food dishes that have to be de-burred. All the welds actually look pretty good, its just the sharp edges of almost every bar that is the problem. I'll stick with the Dremel and I can get a nice sculpted round edge on each piece.

We have front, back, both sides, and the bottom grate done. Now we just need to work on the top. That has the most sharp edges and bars.

We hope to have it assembled by next week and place some perches and toys inside after a thorough wash down.

Thanks
Kelly and Karl
Reply With Quote
The Following User Says Thank You to WakaWaka For This Useful Post:
Scott  (08-20-2017)
  #6 (permalink)  
Old 08-05-2017, 08:59 AM
WakaWaka's Avatar
Member
Parrots:
Arika - B&G
Join Date: Jun 2017
Location: Baltimore Maryland
Thanks: 80
Thanked 84 Times in 44 Posts
WakaWaka is on a distinguished road
Re: New SS cage with sharp edges

Quote: Originally Posted by plumsmum2005 View Post
Don't forget to give it a good wash down before use.
Yes, that is an absolute must !

Also need to pick up several sized screw together stainless carabiners to hang the toys. No zinc or cadmium plated stuff for our baby !

Thanks
Kelly and Karl
Reply With Quote
The Following 2 Users Say Thank You to WakaWaka For This Useful Post:
plumsmum2005 Supporting Member (08-05-2017), Scott  (08-20-2017)
  #7 (permalink)  
Old 08-19-2017, 08:58 PM
WakaWaka's Avatar
Member
Parrots:
Arika - B&G
Join Date: Jun 2017
Location: Baltimore Maryland
Thanks: 80
Thanked 84 Times in 44 Posts
WakaWaka is on a distinguished road
Re: New SS cage with sharp edges

Well, after about 8 hours with a Dremel, sandpaper, and an abrasive brush, all 800 plus sharp edges on this cage are smooth and bird safe. Kelly and I went over everything 4 times just to be sure. At least we feel that we can safely place Arika in there without her getting injured on any sharp metal edges.

We gave everything a good wipe down and started assembling the cage. That is when we discovered they messed up the front of the top where is is supposed to bolt to the front panel where the door is. They just drilled a clearance hole through everything and nothing is threaded.
They did manage to drill a hole through the top of the door and thread that !! Great, I can bolt the door shut and not use it.
OK, I can fix that with a button head bolt and a cap nut so no threads are exposed. Again an easy fix.

Everything is coming together and Lastly, we go to put the bottom grate in the rails and slide it in. No go, the bottom grate is too large to fit between the slide rails. Yes, we are sure everything is correct. It appears that the made the grate too large or the bottom that holds the slide rails is not spaced apart far enough. Its about 3/16 too large and there is no way that SS bottom will flex enough to allow it to fit. Besides, it needs to slide out easily for cleaning.

At this point, I called them and explained the problem. They were nearing closing and they will measure some of the other grates to see if they will fit our cage bottom. I am expecting a call on Monday.

At least we still have some time before we can bring our baby home. We want this right before that day arrives.

I guess I should have bit the bullet in the beginning and sent this thing back. Hopefully they can find a bottom grate that is a little smaller. If not, I'll put this entire cage in my truck and drive it up to NJ myself for a full refund.

Sorry for the vent, but it really should not be this hard to get a half way decent cage. The cost on this SS cage was $2500. I didn't expect a NASA quality build, but this is ridiculous.

Next time we will save up and look at one of the better US built SS units. It will be about twice what we paid but we would hope the quality would be much better. Time to put the spare change in a very large bucket !!

We really hope others have not experienced any bad luck and poor quality like we have. We hope that if you do, you are successful in resolving it in a timely manner.

Pleas check all your cages, food dishes, holders, and toys for anything that could possibly harm our little feathered friends. Its up to us to provide safe "housing" for them.

Thanks
Kelly and Karl

Last edited by WakaWaka; 08-19-2017 at 09:01 PM.
Reply With Quote
The Following 3 Users Say Thank You to WakaWaka For This Useful Post:
Anansi  (08-20-2017), plumsmum2005 Supporting Member (08-20-2017), Scott  (08-20-2017)
  #8 (permalink)  
Old 08-19-2017, 09:52 PM
Supporting Member
Parrots:
DYH Amazon
Join Date: Jul 2015
Location: Western, Michigan
Thanks: 5,083
Thanked 5,099 Times in 2,764 Posts
SailBoat is on a distinguished road
Re: New SS cage with sharp edges

Thanks for the update!

If you look at a bit longer side assembly bolts and add SS spacers (washers) between the vertical cage pieces you will be able to gain enough additional (commonly) depth. Check your side assembly bolts to determine directional gain and whether this will benefit your application or not. Fingers crossed!

Note: Some cage construction uses thread inserts, while others use nuts and lock washers to anchor the side assembly bolts. The newer cages designs are using thread inserts as a means of avoid industrious Parrots (like all of our Amazons) from loosing the nuts and than dis-assembling the cage. I upgraded the nuts to nylock nuts to slow our DYH Amazon down a bit.

Hope this helps!
Reply With Quote
The Following 2 Users Say Thank You to SailBoat For This Useful Post:
Scott  (08-20-2017), WakaWaka (08-20-2017)
  #9 (permalink)  
Old 08-20-2017, 03:32 AM
plumsmum2005's Avatar
Supporting Member
Parrots:
Rose Breasted Cockatoo
Join Date: Nov 2015
Location: England, UK
Thanks: 2,534
Thanked 5,010 Times in 2,895 Posts
plumsmum2005 will become famous soon enough
Re: New SS cage with sharp edges

I think you have shown the patience of a saint in going to town putting right the problems that just should not be there.

Everything that was described in the sales info should be supplied in tip top condition. If not it is not 'fit for purpose'.

If on casters please check over very carefully. This has been our achillles heel with the cages we have purchased. It keels over after a bit as the parts are not strong enough. Easily rectified and not costly but IMO should not be necessary.
__________________

Reply With Quote
The Following 3 Users Say Thank You to plumsmum2005 For This Useful Post:
Anansi  (08-20-2017), Scott  (08-20-2017), WakaWaka (08-20-2017)
  #10 (permalink)  
Old 08-20-2017, 10:05 AM
Scott's Avatar
Super Moderator
Parrots:
Goffins: Gabby, Abby, Squeaky, Peanut, Popcorn / Citron: Alice / Eclectus: Angel /Timneh Grey: ET / Blue Fronted Amazon: Gonzo / RIP Gandalf and Big Bird, you are missed.
Join Date: Aug 2010
Location: San Diego, California USA, Earth, Milky Way Galaxy
Thanks: 24,305
Thanked 13,264 Times in 5,732 Posts
Scott is on a distinguished road
Re: New SS cage with sharp edges

What a stunning lack of design and build quality! Particularly disheartening as by definition a SS cage is at the top strata of cost. I do understand your desire to remedy yourself, but as the process unfolded it seems additional flaws were discovered.
__________________
Reply With Quote
The Following 2 Users Say Thank You to Scott For This Useful Post:
SailBoat Supporting Member (08-20-2017), WakaWaka (08-20-2017)
Reply

Lower Navigation
Go Back   Parrot Forum - Parrot Owner's Community > Community > Cages
Remove Ads

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
A sharp eye! AmyMyBlueFront Amazons 10 07-07-2016 01:53 AM
Nails still sharp Frumpydumple Conures 4 07-19-2014 06:47 PM
Stress Bars/Black Edges redpants Conures 2 02-02-2014 09:09 PM
Black edges on feathers Rio Mom Conures 24 11-07-2011 12:25 PM
SHARP beak. Amber Conures 1 07-17-2011 07:31 AM




Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright ©2005 - 2009, Parrot Forums.com