- Oct 23, 2015
- 4,435
- 6,057
- Parrots
- 1 YNA (Bingo R.I.P.)
1 OWA (Plumas R.I.P.)
1 RLA (Pacho R.I.P.)
2 GCA(Luna,Merlin) The Twins
1 Congo AG (Bella)
5 Cockatiels
I have been getting my bird food through Chew for more than a year and got a message from them.
They said they would no longer carry ZuPreem nut blend
I went to ZuPreem and asked "what's going on" to quote Bella.
This is a copy of the email response I got from them.
anyone else out there that depends on the following pellets age going to need to look for alternatives.
Hello Wes,
Thank you for reaching out to ZuPreem. It is our ongoing mission to provide our customers with premium, quality products they can rely on. Continuing to bring new products into the marketplace sometimes requires us to say goodbye to some old favorites, too. While it was not an easy decision, discontinuing NutBlend, PastaBlend, and VeggieBlend allows us to focus on the development of new and innovative products for the animals we serve. I am sorry for any inconvenience this causes you and your pets, and I’d like to invite you to try FruitBlend or Naturals, which are other nutritionally appropriate complete pellets offered by ZuPreem.
I would be happy to log your disappointment with this decision in our system so that our Innovation team can take it into consideration as we develop new product ideas. We are continually gathering, filtering, and logging feedback such as yours to ensure we are keeping up with demands and meeting the needs of our consumers and their favorite feathered friends.
I have included a coupon to use towards the FruitBlend or Naturals, if you would like to try it out. (Please note, that our coupons are intended to be printed off at home and used at in-store retailers. They are one time use only.)
As a company that continuously strives to provide the highest products and service to our customers, thank you again for taking the time to contact us with your important feedback. I truly appreciate you being a ZuPreem customer. Please feel free to reach out at any time if you have any further questions or concerns.
Regards,
They said they would no longer carry ZuPreem nut blend
I went to ZuPreem and asked "what's going on" to quote Bella.
This is a copy of the email response I got from them.
anyone else out there that depends on the following pellets age going to need to look for alternatives.
Hello Wes,
Thank you for reaching out to ZuPreem. It is our ongoing mission to provide our customers with premium, quality products they can rely on. Continuing to bring new products into the marketplace sometimes requires us to say goodbye to some old favorites, too. While it was not an easy decision, discontinuing NutBlend, PastaBlend, and VeggieBlend allows us to focus on the development of new and innovative products for the animals we serve. I am sorry for any inconvenience this causes you and your pets, and I’d like to invite you to try FruitBlend or Naturals, which are other nutritionally appropriate complete pellets offered by ZuPreem.
I would be happy to log your disappointment with this decision in our system so that our Innovation team can take it into consideration as we develop new product ideas. We are continually gathering, filtering, and logging feedback such as yours to ensure we are keeping up with demands and meeting the needs of our consumers and their favorite feathered friends.
I have included a coupon to use towards the FruitBlend or Naturals, if you would like to try it out. (Please note, that our coupons are intended to be printed off at home and used at in-store retailers. They are one time use only.)
As a company that continuously strives to provide the highest products and service to our customers, thank you again for taking the time to contact us with your important feedback. I truly appreciate you being a ZuPreem customer. Please feel free to reach out at any time if you have any further questions or concerns.
Regards,