It was horrific. When we picked her up at the meeting place, I was devastated. She was so thin. The odor from her feathers was unbearable. The transport cage they provided had not been cleaned in a very long time. I asked the people how she liked baths (spray/shower/bowl) and they informed me she did not take baths. When inquiring her favorite foods, they said "just pellets". We couldn't get her home fast enough. I stayed up with her our first night together just to ease her into the new environment and try some vegetables, fruit and grains. She ate well, but acted afraid of being open on her new cage. She didn't sleep at all. She scratched constantly and the dander was unbelievable. It was all pieces of quills and tiny new feathers. She allowed me to pet and scratch but I wonder if it was to relieve her of her itching. Within a few days of close interaction, she was confident to sleep, even though interrupted often with scratching, her huge appetite made her sleepy too. She became accustomed to spray bottle bathing. We got her to the vet right away and a few days later, the bloodwork was good news that she didn't have any issues we couldn't correct. It took her days to play with toys. Even then, it was out of curiosity. She has taken to us quite nicely. So affectionate. I am so grateful we were able to get her and she has given us so much joy in such a short time. Thank you, for being glad for us and her. She is too sweet to endure deprivation. No pet should ever live in starvation and any lack of care. I'm still shocked over what she lived with. It makes me love her more.