Mechanical8dragon
New member
So I ordered a cage from them right... well they shipped it.... and I got HALF of it. 1 of 2 boxes... 400$ cage.
When i ask them "Hey, where's the other half of my order? Can you ship out the other half you forgot?"
they say: "Oh no sorry we can't do that".
You... can't... do it? I'm sorry.... You can't ship out the other half of MY ORDER that YOU forgot? Why? I PAID FOR IT.
They were like: "We can offer you a refund though once you send it back to us."
HOW IS THAT GOING TO SOLVE MY ISSUE????
So I had to go thru the refund page, well they didn't offer the 'take to UPS store and they'll scan the bar code we email you and print the label for you' option. So I had to print it myself... problem is... I don't have a working printer, let alone paper to put IN the printer.
So I had to pay them an extra dollar so that I can wait 2 weeks (come on... we know this is how long it's going to take them to send the label out) for them to send me the shipping label, and then i get to haul the 50lb box to the car, put it IN the car... somehow... and get it to the UPS store where I then get to take it OUT of the car and then get it in the store....
My trust in Amazon has diminished.... completely. Why couldn't they ship out the other half of my order that I paid for, that THEY forgot. I called FedEx too, and asked them if perhaps the carrier just forgot it at the facility, and they said no, they had NO packages addressed to me in their facility. So Amazon forgot it.
So now I got to go cage hunting again. Found one at Petco I liked, and ordered it from them. It should be here by the end of the week and hopefully with everything there. They said if for some reason it's not all there, to just simply take it to their store. I ordered it there at the store, and they took my info and order number, so if I do have issues they'll easily be able to solve it.
-facepalm-
So here's the cage i settled on. It's pretty much the same, just wish they had it in white (bird dust makes the black cages look nasty). Full sized door, like some suggested hahaha. It's 30$ more expensive but right now I don't care about the $, I just want a cage to set up so I can get my bird back home. I knew this whole process wasn't going to just fly by easily.
http://www.petco.com/shop/en/petcos...e-company-36-x-28-play-top-bird-cage-in-black
When i ask them "Hey, where's the other half of my order? Can you ship out the other half you forgot?"
they say: "Oh no sorry we can't do that".
You... can't... do it? I'm sorry.... You can't ship out the other half of MY ORDER that YOU forgot? Why? I PAID FOR IT.
They were like: "We can offer you a refund though once you send it back to us."
HOW IS THAT GOING TO SOLVE MY ISSUE????
So I had to go thru the refund page, well they didn't offer the 'take to UPS store and they'll scan the bar code we email you and print the label for you' option. So I had to print it myself... problem is... I don't have a working printer, let alone paper to put IN the printer.
So I had to pay them an extra dollar so that I can wait 2 weeks (come on... we know this is how long it's going to take them to send the label out) for them to send me the shipping label, and then i get to haul the 50lb box to the car, put it IN the car... somehow... and get it to the UPS store where I then get to take it OUT of the car and then get it in the store....
My trust in Amazon has diminished.... completely. Why couldn't they ship out the other half of my order that I paid for, that THEY forgot. I called FedEx too, and asked them if perhaps the carrier just forgot it at the facility, and they said no, they had NO packages addressed to me in their facility. So Amazon forgot it.
So now I got to go cage hunting again. Found one at Petco I liked, and ordered it from them. It should be here by the end of the week and hopefully with everything there. They said if for some reason it's not all there, to just simply take it to their store. I ordered it there at the store, and they took my info and order number, so if I do have issues they'll easily be able to solve it.
-facepalm-
So here's the cage i settled on. It's pretty much the same, just wish they had it in white (bird dust makes the black cages look nasty). Full sized door, like some suggested hahaha. It's 30$ more expensive but right now I don't care about the $, I just want a cage to set up so I can get my bird back home. I knew this whole process wasn't going to just fly by easily.
http://www.petco.com/shop/en/petcos...e-company-36-x-28-play-top-bird-cage-in-black